Accessibility
Access Information
The Al Hirschfeld Theatre offers Wheelchair Accessible seating, Aisle Transfer seating, Companion seating, and Vision/Hearing Accessible seating. All accessible seating at the Al Hirschfeld Theatre is located on the Orchestra level. There are no steps from the sidewalk to the Orchestra level. There are steps with handrails to access seating on all other levels of the theatre.
A Wheelchair Accessible seat is a seat that can be removed, at the request of the ticket holder, to accommodate a wheelchair or mobility scooter. Pricing for Wheelchair Accessible seating varies to capture the range of prices available throughout the theatre.
A Wheelchair Companion seat is a seat that is located next to or in front of a Wheelchair Accessible seat. A Wheelchair Companion seat is not a removable seat. Pricing for Wheelchair Companion seating varies to capture the range of prices available throughout the theatre.
An Aisle Transfer seat is a seat located on the aisle with an outer arm that can be raised or removed at the request of the ticket holder. Pricing for Aisle Transfer seating matches that of surrounding seats.
An Aisle Transfer Companion seat is a seat that is located next to an Aisle Transfer seat. An Aisle Transfer Companion seat does not have an adjustable or removable arm. Pricing for Aisle Transfer Companion seating matches that of surrounding seats.
Vision/Hearing Accessible seating is located in the middle of Orchestra Center Row D, the second row from the stage. Pricing for Vision/Hearing Accessible seating matches that of surrounding seats.
Accessibility By Seating Section
Orchestra seating is accessible without steps. There are no steps to the designated wheelchair or aisle transfer seating locations. Accessible seating is available in the Orchestra only.
Mezzanine seating is located on the 2nd level, up 20 steps from the Orchestra. There are an additional 7 steps up from the Mezzanine lobby to the Mezzanine entrance (located behind row D), and an additional 28 steps up to the remainder of the Mezzanine. All stairs to and in the Mezzanine level have handrails.
Please Note: On the Mezzanine level, there are approximately 2 steps up/down per row.
Once at the theatre, please ask an usher or other theatre staff member if you need assistance with your accessible seating.
Elevator Access: There are no elevators or escalators at the Al Hirschfeld Theatre. However, all stairs to and in the Mezzanine level have handrails.
For the safety of all guests, security screenings, including metal detectors, are in place at all entrances. If you require accommodations, please speak with security staff upon arrival.
Assisted Listening Devices
The Al Hirschfeld Theatre offers D-Scriptive devices, I-Caption devices, audio induction neck loops, and infrared headsets. If an assistive device would help you enjoy the show, please visit the headset booth in the lobby corridor. These devices are provided free of charge. To reserve a device in advance of your performance, please visit www.soundassociates.com/broadway-listings or email [email protected] and provide your name, show and performance details, device request, email address, and phone number. Additionally, foreign language captioning is available in Spanish, Portuguese, French, German, Japanese, Mandarin, and Korean by downloading the free GalaPro app.
Restrooms
There is an accessible, single-stall, all-gender restroom on the Orchestra level.